1. General Policy
- If the applicant is not selected the nomination fee of both Regional or Global nomination will be fully refunded within 14 business days from the date of announcement.
2. Purpose of Fees
- The fees collected are used to cover administrative costs, processing, evaluation, and other operational expenses required for the program. As such, refunds cannot be issued once a payment has been processed.
3. Exceptional Circumstances
Refunds will only be considered under the following conditions:
- Duplicate payments for the same nomination.
- Technical errors on our payment platform that result in an overcharge.
- Requests for refunds under these circumstances must be submitted within 7 days of the payment date and include proof of payment.
4. Disqualification
If a participant is disqualified for any reason their nomination after payment, no refunds will be issued.
5. Program Modifications or Cancellations
If the program or event is canceled by the organizers, participants may be eligible for a refund or credit for future programs, at the discretion of the organizers. In cases of postponement, payments will be applied to the rescheduled event and refunds will not be provided.
6. Refund Request Process
For eligible refund requests:
- Email a written request to the designated support team, including your name, payment receipt, and the reason for the refund request.
- Refund requests will be processed within 14 business days upon approval.
- Nomination Fee
If your nomination is not selected, you will receive a 100% full refund of the nomination fee paid.
- Add-on Benefits
All payments made for add-on benefits are non-refundable under any circumstances.
7. Contact Information
For any questions or concerns regarding payments or refunds, please contact our support team through the form on our website.
By making a payment, you agree to this refund policy.